Welcome To Talentnetwork

Join Our Talent Network

What is a Talent Network

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

Why Join?

  • Receive alerts with new job opportunities that match your interests
  • Receive relevant communications and updates from our organization
  • Share job opportunities with family and friends through Social Media or email

Join our Talent Network today!

Job Benefit

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

Job description

  • Assure that the Collection Operation Unit's activities run in line with the company's policies.
  • Complete and deliver on all operation support responsibilities for other units and teams in the Collection Department.
  • Develop, monitor, and improve policies, and procedures, as well as performance and system.

In detail

1. Collection activities

- Actively monitor Performance of phone collection team, have a plan to work with Supervisors and Team Leaders to accomplish targets.

- Ensure all customer complaints are controlled, handled ly, rectified and have a comprehensive view from which to take timely actions in controlling the behavior of compliance staff.

- Create the most effective debt collection ideas based on different customer segments, debt groups, and so on.

2. Policies/procedures

- Ensure collection operations are carried out in accordance with approved regulations, policies, and procedures.

- Create, refine, and maintain the effectiveness of debt collection regulations, policies, and procedures.

3. System

- Participating in the development of new systems and projects that necessitate Collection collaboration.

- Collaborate with other departments to develop a good call system.

4. Recruitment/training

- Manage and follow up on recruitment, training, and motivation to help Collection Department achieve maximum efficiency.

- Provide team leaders/supervisor with orientation and training as needed.

- Assist in the development of plans to develop talented staff with related departments.

5. 3P Agency management

- Establish the cooperation with 3P Agency in the market

- Work and evaluate the efficient performance as well support to solve the issues related operation from 3P agency raising up

6. Collection Support

- The main point of contact for the Departments' inquiries on debt collection and support

- Ensure that the administration of the department's operations complies with approved regulations, policies and procedures

Job Requirement

 - A Bachelor's degree or higher in Banking, Business or other related

 - At least 5 years of experience managing tasks related to Debt collection in financial company/bank including at least two years in management experience.

- Clearly understand the functions, tasks, and roles of Debt Collection in the Finance Company and develop the overall necessary and accurate consumer credit debt collection criteria.

- Having skills in leadership, teamwork and management (recruiting, training, mentoring, evaluating, motivating…)

- English proficiency required for the position

- Knowledge of Microsoft Office (Work, Excel, Power point)

Similar Jobs

Job Title Location Salary Expired Date

Head of Commercial Loan

Location: Ho Chi Minh Salary: Negotiable Expired Date: 19/08/2024

Credit Card Issuance Executive

Location: Ho Chi Minh Salary: Negotiable Expired Date: 30/07/2024

Business Development Manager ( Commercial Loan )

Location: Ho Chi Minh Salary: Negotiable Expired Date: 31/07/2024

Data Analysis Executive

Location: Ho Chi Minh Salary: Negotiable Expired Date: 31/07/2024

GIÁM SÁT THU HỒI NỢ QUA ĐIỆN THOẠI

Location: Ho Chi Minh Salary: Negotiable Expired Date: 30/06/2024

COLLECTION OPERATIONS DEPUTY MANAGER

Location: Ho Chi Minh Salary: Negotiable Expired Date: 30/06/2024

Nhân viên Hỗ trợ vận hành Thu hồi nợ

Location: Ho Chi Minh Salary: Negotiable Expired Date: 30/06/2024

Software Quality Assurance Executive

Location: Ho Chi Minh Salary: Negotiable Expired Date: 30/06/2024

Software Quality Assurance Executive

Location: Ho Chi Minh Salary: Negotiable Expired Date: 23/06/2024

Credit Card Process Analyst Executive

Location: Ho Chi Minh Salary: Negotiable Expired Date: 20/06/2024
JOIN OUR TALENT NETWORK

 

Thanks for joining our Talent Network,

By joining our Talent Network you have not officially applied to a position.

Please apply now to become candidates for vacancies or continue update resume.