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Job Description

1. Nhiệm vụ chính/Key Responsibilities

Organizational Design & Management

  • Assess current organizational structures, functions, and reporting lines to ensure alignment with business strategy.
  • Standardize Job Descriptions (JDs) and maintain clear reporting hierarchies.
  • Recommend structural improvements and organizational models to optimize operational efficiency.

Performance Management System (KPIs)

  • Analyze business processes to develop and implement KPI systems (Company, Department, and Individual levels) using SMART criteria.
  • Coordinate with units to monitor, evaluate, and adjust KPIs periodically based on business results.
  • Lead the deployment of KPI management software and maintain the job database.
  • Train and guide all departments on the application of KPI frameworks and performance tools.

Job Architecture & Competency Framework

  • Design and manage a standardized job architecture (levels, grades, and functions).
  • Develop competency frameworks for each role to support recruitment, training, and performance appraisal.
  • Propose and implement career paths for key positions to enhance talent retention.

Perform other tasks as assigned by the Line Manager or HOD

 

2. Nhiệm vụ phụ/ hỗ trợ (Side quest/support)

HRIS & Groupware Development

  • Monitor HR system operations, troubleshoot issues, and coordinate with IT to develop new functionalities.
  • Manage user access rights and ensure data security within HR modules.
  • Gather user feedback, analyze system requirements, and conduct User Acceptance Testing (UAT) for system updates.
  • Communicate system changes and provide technical training to end-users.

Advisory & Reporting

  • Prepare periodic reports on organizational health and KPI performance.
  • Provide data-driven insights and advise senior management on performance trends and organizational development best practices.

 

3. Mối Quan hệ nội bộ/ Internal:

·  Department Heads / Managers: To collaborate on KPI setting, JD updates, and competency assessment for their respective teams.

·  IT Department: To coordinate on HRIS/Groupware development, troubleshooting, and system security.

·  HR Team (Recruitment, C&B, L&D): To provide the competency frameworks and job architectures that serve as the foundation for their functions.

4. Mối quan hệ bên ngoài/ External:

·  Consulting Firms: To work with external OD/HR consultants for specialized projects (e.g., salary surveys, large-scale restructuring).

·  Software Vendors: To manage relationships with HRIS or KPI software providers regarding technical support and system upgrades.

·  Professional Networks: To stay updated on industry benchmarks, HR technology trends, and organizational design model

Job Requirement

YÊU CẦU CÔNG VIỆC/ JOB REQUIREMENT

1.Trình độ học vấn, chứng chỉ/ Education level, certification

Bachelor’s degree in HR, Business Administration, or related fields.

2. Kinh nghiệm/Experience

3-5 years in OD, Performance Management, or HR System roles

3. Yêu cầu khác/ other requirements

Strong analytical thinking, proficiency in Excel/Visio, and excellent communication in English

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