Mirae Asset Finance Company (Vietnam) consecutively received 2 prestigious awards for the community

In November, Mirae Asset Finance Company (Vietnam) was honored to be honored at two noble awards for the community, including the ASEAN Enterprise Awards 2020 (ABA 2020) for the Covid-19 Response category by the Private Council. ASEAN Business Consulting (ASEAN ABAC) awarded and the Business for Community Award - Saigon Times CSR 2020 by Saigon Times Group.

On November 13, 2020, Mirae Asset Finance Company (Vietnam) was honored to be honored with 58 other businesses in Southeast Asia at the “ASEAN Business Awards 2020 (ABA2020)” for the category “Responding to Covid- 19 ”. ABA 2020 is a prestigious international award to seek ASEAN businesses and entrepreneurs who have steadfastly overcome difficulties to achieve outstanding achievements, maintain growth and make many contributions to stability of the economy.

Ông Lee Ja-yong - Chủ tịch hội đồng thành viên Công ty Tài chính Mirae Asset nhận giải thưởng “Ứng phó Covid-19” tại “Giải thưởng Doanh nghiệp ASEAN 2020 (ABA2020)”.

Following that, on November 20, 2020, Mirae Asset Finance Company (Vietnam) continued to be honored at the ceremony to honor "Saigon Times CSR 2020" with 44 businesses in different fields for meaningful contributions to the community through Activities related to community responsibility (CSR).

Ông Lee Ja-yong - Chủ tịch hội đồng thành viên Công ty Tài chính Mirae Asset nhận Chứng nhận Doanh nghiệp vì cộng đồng - “Saigon Times CSR 2020”.

Today, CSR is seen as the practice that a business should do to bring better values to the community or the environment, and towards improving the sustainability of the business itself and the environment as well. field of business activities. In the long term, towards cooperation to create common values (CSV) for the community and the environment.

At Mirae Asset Finance Company (Vietnam), community responsibility is built from the company's core values through creating value for the community in general and customers in particular. This is considered the spirit to unite all Mirae Asset Finance Company (Vietnam) members.

For the community: Sharing difficulties during the Covid-19 epidemic

Since the onset of the Covid-19 epidemic, Mirae Asset Finance Company (Vietnam) has cooperated with Saigon Times Group through the program "Saigon Times - Connecting Big Arms" to support the difficult circumstances caused by the Covid-19 epidemic. This is the joint hand from the Company and the collective of employees. Through this program, Mirae Asset Finance Company (Vietnam) has contributed to helping the poor in the provinces of Hau Giang, Da Nang, Hue, ... overcome the Covid-19 epidemic.

For customers: Putting customers' interests first

In April 2020, Mirae Asset Finance Company (Vietnam) launched the program "Accompany over Covid-19", creating special support packages for borrowers at Mirae Asset Finance Company (Vietnam) who are having difficulty in paying their loans during the epidemic. Through this program, customers will avoid the risk of debt group jump due to late payment of loans. As of August 31, 2020, the program has supported 3,610 customers with a total value of up to 57 billion VND for all support packages including interest reduction, debt rescheduling and debt repayment schedule restructuring.

"Putting customers' interests first" is Mirae Asset Finance Company (Vietnam)'s unmoving business principle. Therefore, over the past time, the company has always focused on increasing customer experience through optimizing the process and processing time by applying AI platforms and Big Data. on My Finance app through the e-KYC function (recognizing the customer's face through image data), as well as applying e-Contract and e-Signing solutions so that customers can fully proactively perform Online loan procedures shorten application processing time.

These efforts have brought about significant improvements in customer service, for example, customers who borrowed at Mirae Asset Finance Company (Vietnam) can receive disbursement within 2.5 days immediately. From the fourth quarter of 2020, when the e-KYC function is officially used on My Finance, this disbursement period promises to be shorter to meet the urgent financial needs of customers.