[HO] Collections Planning & Strategy Officer/ Executive

Reporting & Analysis
- Work on data Collection systems, Management Information System (MIS), data analytics and other strategies that optimize statistical efficiency and quality
- Regularly monitor the Collection portfolios to ensure delivering highest portfolio performance.
- Analyse performance records/KPI, interpret results of overall and recommend promotion or
change of Collection strategy if any.
- Coordinate with other related functions to implement strategic changes in Collection Operation,
including technical development with IT Department.
- Capable of meeting deadlines while delivering accurate outcomes.
- Strong knowledge of SQL, Excel and Analysis tools such as Power Query (M-Query), Power BI for
collecting, analysing, evaluating and reporting data in order to enhance Collection performance

Allocation & Incentive scheme
- Have good understanding of allocation rules for Phone and Field Collection and execute daily
and monthly allocation to staff levels.
- Have ability to build incentives scheme for Collection (including incentive calculations for the
Collections division).

Project Management

- Participate in the development of system or changes of Collection Strategy as Project Manager

- Bachelor’s degree in Computer Science, Marketing Analytics, Business, Statistics or other related
studies; or equivalent work experience
- 2+ years' experience in similar or equivalent position
- Experience and knowledge of consumer financing industry and collection as a preferred.
- Strong analytical skills with ability to deliver insightful ideas, excited to draw findings from figures.
- Excellent interpersonal skills with the ability to communicate clearly and persuasively
- Detail-oriented with strong organizational and project management skills.
- Ability to work under pressure and to tight deadlines
- Proactive, dynamic, adaptable and flexible approach according to business needs